The Situation
This firm is a leading provider of litigation support services — managing large-scale data across hundreds of legal cases annually. Each case brings new client datasets: claimant lists, financial records, address files — arriving in different formats, from different systems, with different structures. Their data operations team was responsible for preparing this data for downstream legal processes, case analysis, and NCOA validation at high volume.
As case volumes grew, so did the burden. The firm needed a way to standardize, automate, and scale their data preparation operation — without sacrificing the accuracy that legal work demands.

